Yola tabs are blank

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
All the tabs that Yola added are blanks... YouTube, Welcome ( Green icon ), Coupon, Gifting, photos.
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XP

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Posted 7 years ago

  • 1
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Nazlie

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Hello Mai

Where are you seeing these blank tabs? If you can provide us with a link to the webpage and a screen shot, that will be really helpful.

Nazlie
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XP

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On Facebook.
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Sanja, Official Rep

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Hello Mai,

I'm still not sure what you mean? We are not able to speak to how Facebook works. If you have a problem with icons not showing up on the Facebook page, it would be best to contact them for assistance. We can only assist if there is a specific problem with your Yola page.
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XP

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Aya, I just upload one image to show you what I mean. Wait a moment...
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XP

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Well, this is the blank tab on Facebook. Yola.
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Sanja, Official Rep

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Hello Mai,

I'm not sure why that is happening. You can access the photo page here: https://www.facebook.com/Yola?sk=photos

I've attached a screenshot here:


Perhaps you have a setting that is blocking the images? I do encourage you to contact FB if the problem continues.
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XP

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o.O You can go?? OK.....
Whoa, you thought contact Facebook is easy? I tried support@facebook.com it doesn't worked at all, submit a form also cannot. Only help like this forum.
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XP

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Don't any how blame me!
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XP

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This question topic you can delete.
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XP

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AH! I KNOW WHY MINE GOT PROBLEM! IT'S YOUR MISTAKE, you go to wrong Photos, there are 2 photos tab. See my capture in fullscreen. At the tab, then see your capture in fullscreen at your tab. See what tab I underline, and what tab you are using. There are 2 photos tab!
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Nazlie

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Hi Mai

I am also seeing the Yola Facebook photos page as Sanja has posted above:


If you continue having problems, please contact Facebook's support team.

Thank you
Nazlie
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XP

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Not that page, is another. There are one more photo page below the Welcome ( Green icon ).
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XP

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Well, I had circled what tab I mean. There are 2, you circled the photo, I circled another photo.
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Laura Thomas, Social Media Coordinator

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Hi Mai,

Thanks for your continued patience on this topic! We are on the same page and follow your report completely now. Our Marketing team was testing out some new applications and did create some duplicate tabs as you discovered. We have since removed these and apologize for the confusion and inconvenience.
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XP

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It's OK...
You can see can already... but it's really hard to see.
There are too many tabs on Yola.
You can make some pages on one tab...

Thanks!