yola takeing to long

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  • Updated 8 years ago
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hi i have just bourt the new web domain, why dos it take so long to open up? how can i build my website if its takeing hours to open, now i have less insentive to use yola, maybe its more efficient to use another web building site.
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Evan Mcconnell

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Posted 8 years ago

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Sanja, Official Rep

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Hello Evan

I'm sorry to hear that you're having some trouble. Would you mind sharing your URL so that we can investigate what's going on? Thanks.
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Evan Mcconnell

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i can sign in to yola ok, but then when i sleect the website i want to work on it takes so long to open, also when it is open and i want to add photos to my website that takes long time too, surly this is not normal, i lose so much down time waiting.
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Marije, Official Rep

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HI Evan - could you let us know the following information:
1. What is your website's address?
2. What type of internet connection are you using and how fast is it?
3. What browser are you using?
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Nathan, Champion

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Hi Evan, what do you mean by it is taking to long? You can still build your website even without a domain working. If you bought it from a third party register (such as GoDaddy) you need to set it up with Yola. Instructions here: How to add a custom domain

Hope we can get this solved!