Yola webhosting suddenly a lot more expensive??

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  • Updated 6 years ago
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I have just seen my hosting package has renewed automatically, which is fine, except it is so much more expensive. I looked through last years bank statements and last year I was charged £31.47 and this year £70.95. There should have been a notification. I am not happy. I think I may try and leave Yola.

Carollyn
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Carollyn Eden

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Posted 6 years ago

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Jackie

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Hi Carollyn,

Would you be able to provide us with the login email address of your Yola account so that we can investigate your inquiry further?

Thanks!
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Jackie

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Hi Carollyn,

I have been able to locate your account, and I can see that you renewed your Yola Silver subscription last year in Feb 2012. The cost of Yola Silver at that stage was £44.95, and I can confirm that a 30% discount was applied to your renewal, reducing the cost to £31.47.

We have made some changes to our packages over the last year which we feel give you great value for your money. We have also introduced monthly billing so you can pay £6.95 per month for your package.

The annual Yola Silver price has been £70.95 for the past year, and when we introduced this price a year ago, we automatically moved you into the revamped Silver package. The subsequent cost of renewing Yola Silver is £70.95.

The reason for the price increase is that we have added many more fantastic features to the package such as:

- Mobile-optimized Publishing functionality.
- Facebook Page publishing.
- Access to 3000 free professional Fotolia stock images.
- Detailed site traffic view available in your My Yola dashboard.
- Custom CSS editing.
- Submenus.

For more information on Yola Silver please see our Yola Silver FAQs.

We also offer Yola Bronze and Yola Gold hosting packages. For more information on our packages please see this page: Yola pricing.

If you have any questions on how you can obtain the maximum benefit from your Yola Silver subscription we will be happy to work through these with you.