My site is not displaying

  • 1
  • Question
  • Updated 8 years ago
  • Answered
  • (Edited)
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
  • youcanneverbetoosmart.com

Posted 8 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Donald

We are not experiencing any technical difficulties at this time. When I look up your domain settings, I see that your A records are pointing to our old IP address: 208.75.208.172. Please be sure to update the IP address to: 184.72.229.176.

Please make sure you have 2 A records set up. If you would like your domain to work correctly with the "www" prefix you need to make sure that your DNS settings are configured correctly to support the "www" prefix. For this you need to set up two A-records:

* Some domain registrars require one A Record with the hostname "@" and one with the hostname "www".
* Other domain registrars allow you to create one hostname called "domain.com" and another "www" (replace "domain" with your own address).
* Both should point to our IP address: 184.72.229.176

For more information on pointing your domain to Yola, please take a look at our tutorial: Publish to a domain you already own.

Please let me know if you have any trouble with this.
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
lol, I keep forgetting to change it with each of my subdomains. Thanks for letting me know the problem.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
No problem at all!

I'm glad that the issue was resolved.