Yola/Wix domain transfer issue

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  • Updated 5 years ago
I need help ASAP. I switched my Wix domain to Yola thinking I could use that domain as a backup to my Yola website's domain. But now that the Wix domain is transferred it doesn't show the Yola website. I need help getting my website visible. The main domain is uscdd.net and the backup that I transferred is uscdd.com. The name of my Yola website is U.S. Cheer & Dance Directory.
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  • freaking out

Posted 5 years ago

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Stefan, Official Rep

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Hello SableW

Your domain uscdd.com hasn't been transferred to Yola yet. The transfer process could not be started because you will first need to authorize the transfer by following the instructions of an e-mail which we sent you. The e-mail was sent to the e-mail address that you used when you registered your domain, this was sable.lw@gmail.com. The e-mail has now timed out, but we can resend it to that e-mail address. If you no longer use this e-mail address, you will first need to change your e-mail for your domain registration (please contact your domain provider for assistance if necessary).

Please let me know if we can resend the e-mail, or the new e-mail address after you have changed it. Thanks.