YolaMail Not Working Just Purchased?

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  • Updated 5 years ago
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Just bought yolamail, but direct link to mail says page can't be displayed and MS Outlook will not configure. And yes I followed the tutorials. I haven't published the new site with domain is that why? I don't want too yet. It's going to be a big reveal but not yet.
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Five Star Tutoring

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Posted 5 years ago

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Sanja, Official Rep

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Hello Five Star Tutoring,

You should not need to publish your site in order to get your Yola Mail working with MS Outlook.

If you are experiencing a problem with setting up your outgoing mail when creating your external email account, please try switching the SMTP port setting to 587 or 8025.

Some service providers block port 25 for security reasons.

Also please ensure that the "My outgoing server (SMTP) requires authentication" checkbox is checked.

If you're still having troubles, please let us know and we'll have our Yola Mail specialist take a look.