Zero site traffic

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  • Question
  • Updated 7 years ago
  • Answered
My site traffic has been at a zero for the past two days. I know that I kept getting e-mails saying that my Yola silver was about to expire and a Yola representative said that I recieved the e-mail in mistake. That might have something to do with it. Mabey my traffic was turned off in mistake too. My site address is:
http://www.dotdeb.com
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Zachariah Callaway

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  • happy

Posted 7 years ago

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Nathan, Champion

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The site traffic can't really get turned off, at least to my knowledge anyway.

You can try clearing your cache because sometimes the old information is cached in your browser's cache. If you don't know how to clear the cache, click here. Please let me know how this goes.

Hope this helps!

Nathan
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Sanja, Official Rep

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Hello Zachariah,

We have received a few other reports of this nature and our engineers are looking into the problem right now. We will let you know as soon as we have a fix in place or more information. Thank you for your patience while we work on this.
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xzcallaway

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Thank you. I cleared my cash, I'll let you know it it starts working.
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Nathan, Champion

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No problem! :) But it may not be the cache, because Sanja just said the engineers are looking into this right now because it's a bug.

Nathan
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Brianna

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Hi Zachariah,

Thank you for your patience as our engineers located a fix for the Site Traffic bug. I am happy to inform you that a fix has been made and that none of your traffic analytics were lost during the process.

If you are still seeing a flatline, please try clearing your cache again as per Nathan's link above.
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xzcallaway

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Thank you!